Comments on: Your Pictures into Treasures http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/ Next Generation Photo & Video Sharing Mon, 21 Nov 2011 00:30:49 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: Brian Chapman http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1322 Brian Chapman Fri, 23 May 2008 22:13:15 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1322 Hi Susan and crew. Wonder if you have any suggestions for people having trouble viewing the site in IE 6? Nothing shows up on the page and I get an error in the corner. Click the error icon and the error reads: Line: 10 Char: 1 Error: Object Expected Code: 0 URL: http://dropshots.com/[myuserid] I have a relative experiencing the same problem when they try to view my page. It works fine in Firefox. Is it possible one of my images is corrupt somehow and causing it not to display? Thanks! ****************************** [From Susan - Customer Support] We suggest upgrading to IE 7, the latest version, which you can download from here: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx And be sure to have Java Script enabled. Go to Tools > Internet Options > Advanced > Reset default settings. Hi Susan and crew. Wonder if you have any suggestions for people having trouble viewing the site in IE 6? Nothing shows up on the page and I get an error in the corner. Click the error icon and the error reads:

Line: 10
Char: 1
Error: Object Expected
Code: 0
URL: http://dropshots.com/myuserid

I have a relative experiencing the same problem when they try to view my page. It works fine in Firefox. Is it possible one of my images is corrupt somehow and causing it not to display?

Thanks!

******************************

[From Susan - Customer Support]
We suggest upgrading to IE 7, the latest version, which you can download from here: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

And be sure to have Java Script enabled. Go to Tools > Internet Options > Advanced > Reset default settings.

]]> By: Michele K http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1311 Michele K Wed, 21 May 2008 03:28:16 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1311 Are you still working there? I'm wondering if the Search function will ever be restored. I've emailed twice about it this year, but I'm still waiting. ********************** [From Susan - Customer Support] This is on our development list for our next release. Unfortunately, we do not yet have a definitive date for this. We appreciate your patience. Are you still working there? I’m wondering if the Search function will ever be restored. I’ve emailed twice about it this year, but I’m still waiting.

**********************

[From Susan - Customer Support]
This is on our development list for our next release. Unfortunately, we do not yet have a definitive date for this. We appreciate your patience.

]]> By: Dani http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1310 Dani Tue, 20 May 2008 20:49:58 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1310 I have a dropshots account and want to upgrade. Does anyone know if its possible to change the name when I upgrade or do I have to re-upload all the pics under the new name? Can my BF and I combine our two accounts? Help! **************** [From Susan - Customer Support] Yes, you can change your user name at any time. Simply log in to your account, click on Settings at the top right corner of your screen, click on the User Settings tab, enter a new user name in the Username field, and click on Save. Unfortunately, 2 separate accounts cannot be combined into one. I have a dropshots account and want to upgrade. Does anyone know if its possible to change the name when I upgrade or do I have to re-upload all the pics under the new name? Can my BF and I combine our two accounts?
Help!

****************

[From Susan - Customer Support]
Yes, you can change your user name at any time. Simply log in to your account, click on Settings at the top right corner of your screen, click on the User Settings tab, enter a new user name in the Username field, and click on Save.

Unfortunately, 2 separate accounts cannot be combined into one.

]]> By: Jason http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1306 Jason Mon, 19 May 2008 19:56:47 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1306 When will the "search" feature be back up and running? It's been down for almost a year now. ******************** [From Susan - Customer Support] This is on our development list for our next release. Unfortunately, we do not yet have a definitive date for this. We appreciate your patience. When will the “search” feature be back up and running? It’s been down for almost a year now.

********************
[From Susan - Customer Support]
This is on our development list for our next release. Unfortunately, we do not yet have a definitive date for this. We appreciate your patience.

]]> By: Andy http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1290 Andy Wed, 14 May 2008 22:38:28 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1290 Yay!!! Thanks a ton for the new DropBox for Mac (v1.10). Finally a version that doesn't stall on Resizing and requires a restart after uploading only one picture at a time. Just ran through 17 images without a problem. Will give video a try next. - Andy Yay!!!
Thanks a ton for the new DropBox for Mac (v1.10). Finally a version that doesn’t stall on Resizing and requires a restart after uploading only one picture at a time. Just ran through 17 images without a problem.
Will give video a try next.

- Andy

]]> By: Marie http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1283 Marie Tue, 13 May 2008 17:21:46 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1283 Would love to see a blog update re: anything 'in the works' for DropShots! :) Would love to see a blog update re: anything ‘in the works’ for DropShots! :)

]]> By: Dana http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1222 Dana Mon, 28 Apr 2008 18:37:04 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1222 Would really like the option of viewing "By Date" from most recent picture taken (like the option we had briefly a while back). For example, when I click on 2008, I'd like to see the most recent pictures I've uploaded, not the ones from January. At least give us this option. This seems easy enough to accomodate. C'mon guys. It's a royal pain to click on every day to see the pictures you can't see from the main page. It's so much nicer to view everything on one page. You keep saying, we are working on it, but there hasn't been a new blog update since December 2007. Would really like the option of viewing “By Date” from most recent picture taken (like the option we had briefly a while back). For example, when I click on 2008, I’d like to see the most recent pictures I’ve uploaded, not the ones from January. At least give us this option. This seems easy enough to accomodate. C’mon guys. It’s a royal pain to click on every day to see the pictures you can’t see from the main page. It’s so much nicer to view everything on one page. You keep saying, we are working on it, but there hasn’t been a new blog update since December 2007.

]]> By: Ruthie http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1179 Ruthie Sun, 30 Mar 2008 22:28:19 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1179 One thing I loved about dropshots when I signed up for Star Membership is the "NO Ads-- ever!" claim. But now I feel like I'm getting these Kodak ads above my comments on a regular basis. Can you please remove those? **************** [From Susan - Customer Support] Those are not ads, but rather, our way of communicating a service that's available to our customers. We just want our customers to know what we're providing for your convenience. One thing I loved about dropshots when I signed up for Star Membership is the “NO Ads– ever!” claim. But now I feel like I’m getting these Kodak ads above my comments on a regular basis. Can you please remove those?

****************
[From Susan - Customer Support]
Those are not ads, but rather, our way of communicating a service that’s available to our customers. We just want our customers to know what we’re providing for your convenience.

]]> By: Emily http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1174 Emily Fri, 28 Mar 2008 18:53:45 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1174 Have ya'll thought about including the comments and captions on the backup DVDs and CDs? The comments made on the videos and photos could easily become treasured memories over time. Please consider this for a future option. Thanks so much! *************** [From Susan - Customer Support] Thank you Emily for your suggestion! The management team will definitely consider this for the future. Have ya’ll thought about including the comments and captions on the backup DVDs and CDs? The comments made on the videos and photos could easily become treasured memories over time. Please consider this for a future option. Thanks so much!

***************
[From Susan - Customer Support]
Thank you Emily for your suggestion! The management team will definitely consider this for the future.

]]> By: Michelle http://www.dropshots.com/blog/index.php/your-pictures-into-treasures/#comment-1067 Michelle Tue, 05 Feb 2008 04:36:52 +0000 http://www.dropshots.com/blog/index.php/2007/12/18/your-pictures-into-treasures/#comment-1067 Hello, I noticed you provide backup DVDs and CDs for photos. Do you do that for videos as well? I love sharing my videos with my family members! ***************** [From Susan - Customer Support] Video dvds are not yet available. However, we're working on adding that, so watch for that to come soon! Hello, I noticed you provide backup DVDs and CDs for photos. Do you do that for videos as well? I love sharing my videos with my family members!

*****************

[From Susan - Customer Support]
Video dvds are not yet available. However, we’re working on adding that, so watch for that to come soon!

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