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Updates for 8-5-07

Good Sunday to everyone! 

Admittedly, there have been some kinks to work out with the DropBox. I know this has made many of you… and me

A new DropBox update is now released. 
It fixes the video encoding problems with .mov, .mp4 (Quicktime movies). Some people got a black video with some red text.  This fixes it.

To be sure you have the latest release (automatically uninstalls old version and installs new):
1) Go to your DropShots user page
2) Login
3) Click on Upload (upper right in header)
4) Click on download

The page will automatically recognize if you are on a PC or a Mac and download the appropriate version.

Your DropShots URLWWW.dropshots.com/username
Right now you have to put in the "www." before dropshots.com/username to get your site to load. If you just put in dropshots.com/username. This will be changed later, but for now be sure to add the "www."

DropShots Store
Store still exists. On any photo, roll your cursor over the image and on the transparency you will see this icon:

When you click it you can order prints or a product with that image:

Blogging
We have heard you about the size of the embedded video and picture. We will be adjusting to better fit standard blog sizes.

Comments on this Blog
Wouldn’t you know it, but that was having hiccups too. Just know we get and read them all.

Thanks for working with us on all this. Your input is helping shape the evolution of DropShots – thank you.

Darren Hardy
CEO, DropShots

P.S. Please browse below to see if any other bug-a-boo you might be experiencing has been address previously.

22 Responses to “Updates for 8-5-07”

  1. Samuel C. Ormes Says:

    Dropshots runs fine in AOL on my Windows machines but, for some reason, I cannot access it on my MacBook Intel using my AOL browser. I have to go to Safari to get there. Why is that?

  2. Amanda Says:

    Two issues that I’ve been having with this. The first issue that I’ve been having is with the uploading of videos. I use the program to go through the upload process, and it tells me that the upload is successful, but when I got to my webpage it’s not actually loading my video. A box with a grey “play” symbol loads instead. The second issue that i’m having is today I took the program off the harddrive to try a clean install, and when I go to install they progam is says there’s nothing to install. I’m using a mac with 0SX

  3. Jim Says:

    Thank You for all you are doing to enhance this site. I have recently joined Dropshots and am very impressed with the functionality and ease of use.

    I would like to address a concern regarding the pop up confirmation windows I receive after uploading a video or photo. PLEASE STOP THEM! In the previous version you had a confirmation message appear in the drop box tool. That was sufficient. In the current version, if I were to upload 7 pictures and 7 videos I would have 14 web confirmations fill my computer screen! Arghhh.

    Thanks again for improving the site and for addressing our concerns.

    I LOVE THIS SITE!!!

    Jim

    P.S. I am looking forward to the 16:9 video format that will be available in the fall.

  4. ericalil Says:

    grrr! Where are my bulletin board codes?! I post to a blog AND to several bulletin boards. Please give us ALL codes! Thank you.

  5. Jill Says:

    Are you going to address the fact that delete still doesn’t work? And apparently upload of 3gp files doesn’t work either?

  6. Jill Says:

    ok, it looks like 3gp was fixed… but I found a new bug. the rotate feature doesn’t work on the pics.

  7. oliver t griswold Says:

    it would be really cool if you could enable a feature which would allow us to re-upload photos and videos which would simply replace the existing smaller stuff leaving the comments and titles ‘n such intact. feasible? thanks…

  8. Steve B Says:

    Thanks for replying to my question about the online store. I do see it now. I did see the “Print” icon, but I (like all of my friends) assumed that was to print the picture on our local printers. I suggest you quickly change that icon name to something like “Order” which is far more intuitive for it’s purpose. I have to admit that after initially reacting with a strong negative, I think I’m coming around to liking the new interface. I also truly appreciate the blog. It really makes us feel as if Dropshots does indeed care and is listening. Thanks! :-)

  9. John Says:

    I know I am supposed to go to “settings” to change my membership status, but no settings tab appears on my page, even when I am logged in.

  10. Donna Says:

    So my last comment was about getting black video uploads with red txt…so read today’s blog and got the newest version of dropbox downloaded…while it shows encoding and uploading my videos, they don’t show up on the site. I tried multiple times. argggg!
    Thanks again for all the attention to our needs – I can’t imagine how overwhelming it must be.

  11. Natasha Says:

    Mac version of DropBox now downloads with nothing in it to install. You go through the installation, choose a place to install it, and get a message saying “nothing to install”…

  12. jennifer Says:

    I’d really like to see you concentrate on the mac uploader. Also I like the new bigger size and don’t want it to go back to smaller size just for blogs. Can’t you make it an option instead?

  13. terri Says:

    it would be really awesome to see the forum links back, i used them a lot on the forums i’m on but i cant use it now and it’s too much of a pain to use the link through the blog option. plus i liked using it for videos too.

  14. adentse Says:

    I’m very frustrated now!!! I sent you an email regarding I can no longer type chinese under “caption”, but you replied me saying it works fine. Please if you may, try again, it still does not work!!! I can type chinese under “comments” but not “caption!!!!” Please help me fix this issue!!!! It used to be so easy and worked so perfectly. Now it’s a mess!!! Go to my page and try it if you could. I click under the caption section and I typed the chinese, and then I press enter. Once I pressed enter, it shows me weird stuff, like “%u4F60%u597D!” Please help me!!!!!!!!!!!!!! http://www.dropshots.com/adentse

  15. Jennie Says:

    Is anybody else having problems actually logging in to their accounts? When I try to login, I get an incorrect username/password error. Thinking I may have forgotten the correct info, I had DropShots send me a username/password email reminder and tried it again. The username and the password were correct, but it still didn’t work. What’s going on and what can I do to manage my account now? (I’m on Win XP, if that makes a difference). Thanks!

  16. A Says:

    I miss the photo/video count!
    And what do we do about unwanted comments?!
    Will the save password feature for friends accts return?

  17. Harold Says:

    Second request. How can I change the dates on my photos? Thank you.

  18. Mike Says:

    For those mac users having trouble getting the new mac dropbox. Trying going into mac hd/library/reciepts and find the dropbox one and delete it. Then go ahead and redownload the dropbox and it should work. This fixed the problem for me.

  19. Lisa Says:

    For some reason I cannot upload photos with the new version. It just keeps making me install the dropbox and doesn’t let me get further. What to do?

  20. Jennie Says:

    More great news! The link-back to DropShots is back in the HTML! AND the photos are pasting in at JUST the right size. For Blogger anyway. Bravissimo!

  21. Amy Says:

    Is there a way to delete just a comment, without deleting the picture or vidio and other comments? I also miss the spell check. I have also been told that some of my friends and family are unable to view the site. They had no problems view the older version. Do you have any idea why this might be?
    Thank You, for all the improvements and am looking forword to all the little “quirks” to be worked out.

    From Darren Hardy:
    Hi Amy, yes, those are functions being worked on and will be activated soon!

  22. CJ Evans Says:

    I would like to order all of the pictures on my page, not just those from a single day. Is there currently an easy way to do this? If not, could you consider putting that on your queue? Thanks.

    P.S. Love the site otherwise and so does my family all over the country.

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