Hello and thank you for the overwhelming enthusiasm for the new DropShots 2.0 site!
With every new technology release there are always wrinkles to get ironed out. During this process I am going to personally update this blog to inform you of updates.
Also keep in mind, for some people, change or something new and different can take some getting used to. I know when Microsoft updated to Office 2007 I didn’t like it at first and wanted to go back to the older version. Not being able to (didn’t have copy of the old program), I got used to it and now MUCH prefer it over the old version. The new DropShots platform IS very different and a BIG leap forward technologically. Please give it some time. As you continue to play with it and show your friends and family I think you too will come to absolutely love it!
The New DropBox release and Uploading Video
This is the biggest snafu we found. For some odd reason the new DropBox release experienced an encoding bug so it was not uploading videos correctly. The bug is being worked on right now and should be completed within the next 24-48 hours. This is only a problem for those that downloaded the new DropBox over the past 48 hours (that is when the new version was available). In the meantime the old version is available for download. The only downside is it will only upload video in the quality and size of the old site. This will be A-OK very soon! If you need to re-download the DropBox, click here
Working great, just informing you that it will no longer upload video (use DropBox for video). You probably weren’t using it for video anyhow because it took too long. With the new video size and quality it takes way too long to really be a viable option. The DropBox on the other hand will upload high quality video in lightening speed by comparison.
Knowledge Base/ Help System
During the transfer of our database system yesterday if you tried to access our Knowledge Base or send a support ticket you got an error. This is fixed now and working great.
Titles was a function that was needed and unique to the old style of DropShots. Before you only saw the first 3 photos of all that days activities. Many users used the Title section to explain the events and point out that there are other pictures (not visible in the first 3) about other activities and subjects. Now that you can see ALL the photos and videos on one infinitely scrollable page, titling a "Day" is no longer applicable. Now you can use the Caption to describe that specific photo.
To bring the past into the future we WILL be bringing all your old titles into your library so you have that information accumulated from the past. This will happen over the next week or two so please stay tuned. Going forward, the better way to identify and share information about your memories is on the Caption function of each photo and/or video.
Making captions is easy to do, but admittedly it is not as obvious or intuitive as it needs to be – we are working on that. Here is how you add a caption to a photo or video:
From your User Home page click on the photo or video thumbnail you want to caption. Roll over the area below the date and it will become blue:
Click and it will become an input box where you can add your caption. Hit enter and your done!
We know you cannot edit or delete existing comments now, but will be adding that functionality soon.
Some of the videos you uploaded in the past might look a little more pixilated now. All that is happening is your video is being shown larger so the pixels are more noticeable. Any videos you upload with the new DropBox (when we re-release it in 24-48 hrs from now) will be uploaded as a larger and higher quality video.
To stream video online effectively the format you upload video in is encoded, transcoded and converted to Flash – most all video sharing services stream video in Flash otherwise it would not be possible to stream and view over the internet. The new higher quality Flash version we are using to give you the higher quality experience does not convert back to WMV or MPG4 efficiently. The solution is to download it in FLV format then you can download a Flash (FLV) player to watch it on your computer. Here is a link to download a free FLV player: Windows – http://www.dropshots.com/binaries/FLVPlayerSetup.exe Mac – http://www.dropshots.com/binaries/Perian_1.0.dmg
For some reason the survey was not activated until recently. It looked like it was receiving your survey inputs but it wasn’t being captured. It has since been properly activated and is working. If you gave us feedback before it is likely we didn’t get it.
Keep checking this blog for continued updates and thanks again for all your enthusiastic support!